StreamGuard

StreamGuard is a live AI agent for media platform engineering leads managing streaming infrastructure incidents and content delivery review calls. When a CDN issue, encoding failure, or delivery SLA breach is being worked live, the agent builds a real-time incident timeline from spoken updates — capturing what failed, when, who's on it, and what's been tried. It surfaces relevant runbook steps and prior incident context from your knowledge base and flags unresolved threads before the call closes. When it's over, it hands off a formatted post-mortem summary so your team isn't reconstructing the timeline from Slack messages at midnight.