OnboardIQ

OnboardIQ is a live AI agent built for SaaS customer success managers running new customer onboarding calls and feature adoption check-ins. The moment a customer expresses confusion, skips a milestone, or stalls on a key workflow, the agent surfaces the relevant onboarding step, documentation link, or coaching prompt — live, without breaking the call. It tracks which product features have and haven't been validated during the session, flags adoption gaps that predict churn, and logs a structured handoff summary when the call wraps. An AI agent in meetings that makes every onboarding call count toward long-term retention.