Support
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Knowledge Gap Catcher

A live AI agent in meetings for support calls. Every time an agent has to improvise because the help center has no answer, it logs the gap, and when the same gap shows up across enough calls it bubbles to the top of a list worth acting on. Your knowledge base grows from what customers actually ask, not from what someone guessed they might.

Knowledge BaseSupportDocs

What this agent does

  • Logs questions the help docs cannot answer
  • Ranks gaps by how often they come up
  • Flags articles that are wrong or out of date
  • Drafts a starting point for the missing article

Connected data sources

ZendeskConfluenceNotion

Best for

  • Support teams improving the help center
  • Knowledge managers prioritizing docs
  • Support leads cutting repeat questions

Deploy this agent

Launch the Knowledge Gap Catcher in your Google Meet calls in minutes. No engineering required.

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